Don’t have a full time IT staff on hand? We offer Information Technology Consulting Services to small and medium sized business. Our model eliminates the need for a “full-time” engineer on staff by providing a weekly remote maintenance schedule as well as a fully functional help desk to solve any issues that may arise. We can automate your systems so that basic to mid level administration tasks run on their own, thus saving IT per hour costs.
Along with maintaining your IT environment, our services include the design, planning and set up of new office infrastructure, as well as the upgrade of networks and systems. This includes servers, workstations and printers, network firewalls-switches-routers and internet services. We also specialize in building and customizing corporate technology systems and networks from the ground up.
Small business’ face some big technological challenges. Our service will help enhance your productivity by maintaining your operations while keeping your IT budget low.
Business Services:
Server & Network Administration
Daily and ongoing projects as well as port adds, new office configurations, and standard maintenance.
Network Security
Analyze and actively monitor the Networks (LAN/WAN) for threats such as DoS Attacks, Viruses, Spyware, Adware, Malware and Hacks.
Weekly Maintenance Schedule
An Intensive maintenance and systems cleaning ensures guaranteed uptime, and optimal network performance. This includes the development of server scripts to automate systems maintenance.
Help Desk/Desktop Support
We will provide a web-based ticketing system for fast and efficient issue submission, as well as a help desk phone number: If you issue cannot be resolved remotely, or by telephone, a desktop support technician will be onsite to completely resolve the problem.
Business Desktop Support
Support for all Office software technologies. Including e-mail, spreadsheets, presentations, billing, marketing.
Site Documentation
We will document the IT systems of all sites, including network topography, IP Addresses, Network Routes and Subnets (VLANS), System Account Logins, Details of DNS and DHCP processes, Internet Circuits, Cisco IOS config scripts (backups to easily restore).
24/7 Support and Emergency Response
This applies to any issue, 24 hours 7 days a week guaranteed. This also applies to catastrophic issues as well at time sensitive projects/upgrades.
**Local On Call system engineers available NYC, Tampa, FL, South Florida and Pittsburgh, PA.
